Managed services is the practice of outsourcing to an entrusted service provider the day-to-day IT or communication requirements of an organization. Examples of these services include: 24x7 network operations management, data storage, database administration, hosting services, network security, and other numerous system applications combining IT and telecommunication technologies. Overall, managed services are an ongoing, automated and remote management of IT resources and business applications by a service provider to ensure their continuous availability, optimal performance and maximum security so that the customer organizations can gain the greatest business benefits and return on their IT investments..

• IT delivered as finished solutions to the SMB, managed remotely by highly skilled professionals from a network operation center (NOC).
• Managed services are proactively monitored and providers can troubleshoot incidents from the NOC (Network Operation Center) according to defined service level agreements (SLAs) negotiated with clients.
• Managed services are offered for a monthly fee that requires no capital outlay for the client.

• You don´t "buy" any hardware
• You pay a recurring fee for
• Remote managed/monitored services
• On-site services
• Ongoing contract billed monthly or quarterly
• No investments in expensive hardware´s or services